Tuesday, June 23, 2009

At&t

So I just had to take a moment to vent and applaud.
When I make calls from my at&t wireless phone, I often often often, did I mention often, get a tone and a message saying the network is busy. When I am away from home and driving places, I find that is the best time to make a call to catch up on my to-do list. This error message has been so annoying! I am so annoyed that I want to call at&t IMMEDIATELY to complain. Guess what? I can't get through! Network busy. I forgot to mention that I just switched to at&t in April so I could bundle my home phone and Directv for a discounted rate. We are talking a great discounted rate. So I have two years of this to deal with. So I finally called today. Got right to a CS representative. She very nicely explained that my area has a lot going on. Two new towers, one will be up and running in October and one in November. Or was it September and October. Either way, that is a long time away. So I pushed the issue, asking for a credit on my account. She credited me a full month's service! I expected 10 bucks or something. I got $46! Now that was worth 10 minutes of my time! So, hopefully this problem will resolve itself quickly but for now, I have $46 more in my bank account.